Digital Omnichannel
Execution Services


We offer a broad variety of digital execution services. To determine which services best meet the needs of our customers, it is best practice to start with behavioural objectives. 

Create a customer journey with integrated channels at each stage. Our programmes are able to successfully integrate channels & customer journeys. 

Remote meetings

We started building experience in the execution of remote meetings in 2004. As the years went by, we focused mainly on sales and education based on specific pharma and finance use cases. Our remote meetings services are also being referred to as Remote HCP Engagement.

Remote meeting use cases

These are the most common outbound remote meeting use cases in Pharma. With or without appointment scheduling support.

Outsourced eRep/eMSL
Independent of geography & disease area
Flexible: vacancies, project based, differential
Increase reach & frequency 
Dedicated eRep/eMSL
Independent of geography
Flexible: vacancies, project based, differential messaging
Increase reach & frequency
Hybrid eRep/eMSL
Increase frequency & customer facing time
Combine personal relationship with a content focus
Improve customer experience & impact

success factors

There are several aspects that are vital for the success of remote detailing. To achieve a goal, it is necessary to be aware of each critical success factor.

Targets | People | Language | Management
Mindset | Beliefs &Knowledge
Segments with the same needs | Evolving as conditions change

Remote detailing is useful in any therapeutic area

We have provided various countries within Europe with outsourced full-service Remote Meetings experience within almost every therapeutic area.

Oncology & Hematology
Rare Diseases
Infectious Diseases
Internal diseases

Ask the Expert

Use Remote Meetings to better serve HCPs with relevant content and to engage them even more with the information on your website or HCP portal. Enable HCPs to ask their questions directly via an 'Ask the Expert' button on your HCP portal.


Our event projects have a bespoke character and vary in size and number of attendees and speakers. We organize hybrid, virtual and on-site events for our clients (internal meetings) and for their HCP customers (external meetings).

Examples of event projects (national, regional, or global) are:

Virtual Advisory Boards
New Product Introductions
New or revised Guideline Update meetings
Congress Update meetings
Discussion Group meetings
Study Update meetings
Formulary Update meetings
Annual Internal meetings
COVID-19 Update meetings

Virtual projects

Our virtual projects come in various bespoke formats, tailored to our client needs. We work with best-in-class software solutions to deliver industry leading events. We understand HCPs and their needs and work together with our clients to improve customer experience, access, frequency, insights while saving time, traveling miles and budget. For us, an event is more than just an event: it is a journey.


Simply put, a hybrid event is an event where speakers as well as attendees are supported to participate onsite as well as online. As experts in hybrid event execution, we help you plan, implement and post-process your hybrid event.

Republic M! Group is the full-service AV partner for hybrid events in the pharmaceutical and life science industries. On-site support and live streaming are an integral part of our event management service. We provide the technology, setup the location, train speakers and ensure that the presenters can enter into a dialogue with their audiences on-site and remotely. Our team is available across the globe.

Contact us…

… to learn more about how we define the 5 engagement milestones for Remote HCP Engagement to ensure a successful execution.

Contact us

Republic M! Group is leading in Remote HCP Engagement

We are industry-leading in Remote HCP Engagement


For the execution of our projects, we work with dedicated dedicated Project Managers and a Project Support Center to make sure the events will be successful. We work based on our Standard Operating Procedures.  

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